Hospitality Consulting for the 2020's

Time to get modern.

Modern Hotel Consulting has a proven track record of modernizing small hotel systems and procedures. With personalized solutions and a team of experienced consultants, we help our clients improve operations, increase revenue, and enhance guest experiences.

Guest Expectations are rising.can you meet them?

Guest expectations for hotels are higher than ever, with travelers seeking personalized experiences and amenities that go beyond the basics.As a result, small hotels need to continuously evolve and adapt to meet these expectations. Hospitality consultants can assist in this process by providing expert guidance on how to improve guest experiences, enhance amenities and services, and implement best practices in the industry.By working with a consultant, small hotels can stay ahead of the curve and meet the rising expectations of their guests, ultimately driving more bookings and revenue.

Spending more time on admin than interacting with guests?

Let's equip you with the right systems and processes.

Unbiased Advice

We find the right tools for you

We have partnerships with the most trusted names in hospitality software. But if your hotel needs something custom, we will find it for you.

Trusted Follow-Through

We stay with you during implementation

Our work only ends when you and your staff feel empowered to make the guest experience better.Through our on-site training program, we make sure that all your staff and management are welcoming change that will make their job more enjoyable.

Modernizing with us

Our process

01

One of our consultants meets with you to discuss and understand the needs for your hotel.From single property vacation rentals to multi-unit hotels. We help you elevate your property.

02

Based on your budget and timeline, we determine a fit for purpose scope of work.Our specialty is truly to streamline the back office tasks so you can focus on the guest experience.

03

Training and developing your existing staff is our passion. Onsite, online and on-demand.We socialize all changes to make them natural and make your business resilient to turnover.

Modern

Our Modern consulting package includes all the most common elements to transform a well-run hotel into a modern hotel.

  • Property Management System (PMS) installation and configuration

  • Channel Management (to cross-list across various online travel agencies such as Expedia, Booking.com, Airbnb, Agoda, Priceline, etc)

  • Revenue management strategy (to balance occupancy with revenue per available room)

  • Concierge & Tours Desk Booking System (to increase ancillaries sales)

Future-Proof

Our Future-Proof consulting package includes the latest technology to satisfy the most demanding guests.Going beyond the transactional by making each guests experience transformational.

  • Retreats, fitness and wellness travel programs

  • Culinary experiences

  • Placing the guest's experience at their fingertip through an integrated concierge app

  • Unified Inbox and conversations through Emails, WhatsApp, Messenger, Telegram, Viber

Bespoke

All our consulting is tailored to your hotel needs. Being modern is adapting, we can help you with that.

Stay in Touch

Let us prepare you a custom proposal

Leave us your hotel name and contact info.
We will deliver you a custom proposal within a week to enhance your hotel.
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Running a small hotel can be a challenging task, with owners juggling multiple responsibilities ranging from operations management and guest satisfaction to marketing and sales. With changing guest expectations and technological advancements, it can be challenging for small hotel owners to keep up with the latest trends and provide an exceptional guest experience.That's where small hotel consulting comes in. Hospitality consultants specialize in helping small hotel owners modernize their properties and improve guest satisfaction. Here are just a few of the benefits that small hotel consulting can provide:Enhance Guest Experiences
Guests today expect more than just a clean room and basic amenities. They want a personalized experience that makes them feel valued and appreciated. A hospitality consultant can help small hotel owners create a unique guest experience that goes above and beyond guest expectations. From customized room amenities to personalized recommendations on local attractions and restaurants, a consultant can provide valuable insights that help create a memorable guest experience.
Improve Operations
Small hotel consulting can also help owners optimize their operations, including areas such as staffing, inventory management, and procurement. By identifying areas of inefficiency and implementing best practices in the industry, consultants can help small hotels operate more efficiently, ultimately driving more revenue and profits.
Streamline Check-in and Check-out Processes
Long wait times at check-in and check-out can be a major source of frustration for guests. A consultant can help small hotels streamline these processes, such as implementing mobile check-in and check-out or utilizing self-service kiosks. These changes can not only enhance the guest experience but also reduce labor costs and improve operational efficiency.
Implement Technology Solutions
Today's guests expect hotels to provide technology solutions that enhance their stay, such as high-speed internet access, smart room controls, and mobile apps for booking and check-in. Small hotel consulting can help owners identify the latest technology trends and implement solutions that improve guest experiences and increase efficiency.
Increase Revenue
Consultants can analyze a hotel's pricing strategy and recommend changes to increase revenue, such as adjusting rates based on demand or implementing dynamic pricing. They can also provide recommendations on revenue-generating opportunities such as cross-selling and upselling.
Develop a Marketing Strategy
A consultant can help small hotel owners develop a marketing strategy that reaches their target audience and increases visibility. This may include creating a social media presence, optimizing their website, and running targeted advertising campaigns.
In summary, small hotel consulting provides a range of benefits for owners looking to modernize their properties and improve guest satisfaction. By working with a consultant, small hotels can enhance guest experiences, improve operations, streamline processes, implement technology solutions, increase revenue, and develop a marketing strategy that drives bookings and profits. If you're a small hotel owner looking to stay ahead of the curve and provide exceptional guest experiences, consider partnering with a hospitality consultant.Hospitality consultants work in a variety of areas within the hospitality industry. Some of the common areas that a hospitality consultant may work in include:Operations management: Hospitality consultants can help hotel owners optimize their operations, including areas such as staffing, inventory management, and procurement.Marketing and sales: Consultants can help hotels improve their marketing strategies and increase their visibility, whether through advertising, social media, or other channels.Revenue management: Hospitality consultants can analyze a hotel's pricing strategy and recommend changes to increase revenue, such as adjusting rates based on demand or implementing dynamic pricing.Guest experience: Consultants can help hotels create exceptional guest experiences by improving customer service, enhancing amenities, and streamlining check-in and check-out processes.Food and beverage: Consultants can help hotels optimize their food and beverage offerings, including menu development, pricing strategies, and inventory management.Sustainability: Hospitality consultants can help hotels implement environmentally sustainable practices and reduce their carbon footprint.Technology: Consultants can advise hotels on the latest technology trends and help them implement new systems to improve operations and guest experiences.Branding and positioning: Consultants can help hotels identify their unique brand identity and positioning in the market, and create strategies to stand out from the competition.Training and development: Consultants can provide training and development programs for hotel staff to improve skills and enhance guest experiences.Overall, hospitality consultants work in a wide range of areas to help hotels improve their operations, increase revenue, and provide exceptional guest experiences.Modern Hospitality Consulting is the best choice to modernize small hotel systems and procedures because we have a proven track record of helping small hotels improve their operations, increase revenue, and enhance guest experiences. We specialize in providing personalized solutions that are tailored to the unique needs of each hotel, and we stay up-to-date on the latest technology trends and best practices in the industry. Our team of experienced consultants has a deep understanding of what it takes to run a successful hotel in today's market, and we are committed to helping our clients achieve their goals and stay ahead of the competition.